Stillwater is completely
committed to shipping your order fast. In fact, we will ship your order
the same day when we receive that order prior to 1PM Pacific time. [This
is dependent on product availability, and may not include custom orders completed outside of our website portal]
We understand you are
excited to receive your item and we want it to arrive at your doorstep as fast
as you do.
All orders in the United States receive free shipping.
However SALE or
DISCONTINUED items are
NOT eligible for free shipping and ship with a flat $9.95 fee in the USA.
NO SALES TAX:
In Oregon we have no
sales tax. Your item will never be assessed any State sales tax no matter
where in the USA you are purchasing.
Items will be shipped in one of these methods:
UPS, UPS-MI or USPS depending on the area, size of the item and cost.
Delivery time for UPS Ground
takes 2-8 working days.
See the below map outlining time lines for
UPS-MI please add 1-2 days
OVERNIGHT shipping is an option as well. You
will be charged the additional shipping charges. Please contact us if you
would like this option.
ALL International orders
over $395 receive FREE shipping. Yes, the shipping cost is on us!! It is that simple...
However SALE or Discontinued Items are NOT eligible for free shipping
and require a shipping cost...
Our goal is to ship ALL
orders within 24 hours, dependent on product availability!!
Orders will be shipped via USPS 1st Class or USPS Priority Mail at OUR
discretion depending upon the weight of the package being shipped unless paid
for by the customer.
Orders under $395 have 3 different USPS shipping options: First Class
Mail, Priority Mail, or Express Mail.
USPS First Class is the most affordable way to ship. This method
usually takes 15-20 business days dependent on the Country to reach its
destination. This method does NOT include the real time
tracking feature with your tracking number. A package will not be considered
lost until 45 business days have passed. Stillwater is not responsible for lost
or damaged items when this method is chosen.
USPS Priority Mail is the most popular method of shipping for
clients that require a real time tracking number. The minimum cost of this
method is $27. We highly suggest this shipping method to those customers that
want to receive their package in 6-20 business days and also require a real
time tracking number with their package. This method is insured
against lost or damaged articles.
USPS Express Mail is the fastest shipping method available to our
International clients. Packages will arrive in 3-10 business days, dependent on
the destination Country. Many times this shipping method is only slightly more
expensive than Priority Mail. This method also includes real time tracking and
is also insured against loss or damage.
Tracking Information: Once a package leaves the United States, the
postal service of its destination becomes responsible to update real time
tracking information, which in some cases can mean real time tracking will
update slower if at all.
However, in almost all cases, the package is
still en route to its destination. We have no control over this