Customer service David Wed Jul 31 2019 On the maiden voyage of my 8 wt Asquith, while fishing for redfish at the Texas coast, a giant blue crab latched onto my fly and would not let go. I hauled it in and had a photo taken with the fly in one of its claws and my rod/reel prominently displayed. The rod got too close and the crab clamped down right above the cork. It took two of us to pry it off. When I touched the spot it had clamped, the rod broke cleanly in two. I sent the rod to Loomis/Shimano with a true explanation of the cause, and low and behold I got an email saying they were going to replace the broken section for free! I just got it back, and no invoice. They have earned my loyalty! The Asquith is a great crab rod, by the way, just keep them away from the rod! ==================== That is awesome to hear David, great people at G Loomis. SFS